CONTINOUS IMPROVEMENT PROCESS
Quality and responsibility is the centre of everything we do. Professionalism is our goal, and the pursuit of perfection is our engine. For the purpose of achieving high objectives for quality and professionalism with integrity we have established three pillars of continuous improvements: operational management, human resources management and project management.
Operational management
As part of the operational management, we assess our operations performance with a focus on quality, productivity, and cost effectiveness. Key performance indicators are evaluated on a daily, weekly and monthly basis. PKZ employees share their best experience with each other and constantly look for opportunities to further improve the processes.
Human resource management
Human Resources management is a pillar focused on maintaining and further development of our experts in the field of logistics. PKZ philosophy is based on the assumption that in the services sector, quality human resources are a key factor for successful process management. The centre of our focus is reliability and customer orientation. This is why we leave the competence to our responsible employees and create conditions for their further improvement.
Project management
From experience we know that quality project management can ensure a great start to new projects without any problems. It eliminates the potential of negative impact on cost and the requested level of services. We built project management as the third essential pillar and all larger projects are managed according to its own project methodology, which improves on learning by best practices on the basis of experience from previous projects.